The information APA collects depends on how you interact with the Services.

• Name and contact information
• Email address and telephone number
• Billing or contact address
• Account information
• Event registration information
• Ticket purchase information
• Order and transaction history
• Communications with APA or Organizers
• Business information provided by Organizers
• IP address
• Browser and device information
• Operating system
• Login and security information
• Platform usage information
• Cookie and similar technology information

Payments made through APA may be processed by third-party payment processors, including Stripe.

Depending on the transaction and payment method, the payment processor may collect payment card information, bank account information, billing information, identity-verification information, or other financial information necessary to process the transaction.

Payment processors handle payment information according to their own terms, privacy policies, security requirements, and applicable law.

Organizers may provide information necessary to establish and operate an account, receive payouts, create events, manage transactions, and use APA's Services.

• Individual or business name
• Business contact information
• Event information
• Payment and payout-related information
• Business verification information
• Tax-related information where necessary
• Information required by payment processors
• Customer-support communications

Certain verification and financial information may be collected directly by Stripe or another payment processor rather than by APA.

APA may use personal information to:

• Provide, maintain, and improve the Services
• Create and administer accounts
• Process and facilitate ticket purchases
• Generate and deliver electronic tickets
• Facilitate payment processing
• Facilitate Organizer payouts
• Calculate and administer applicable platform fees
• Process authorized refunds
• Manage payment disputes and chargebacks
• Provide customer support
• Authenticate users and protect accounts
• Detect, investigate, and prevent fraud
• Maintain transaction and audit records
• Comply with applicable legal obligations
• Improve platform performance and functionality

When a Purchaser registers for or purchases a ticket to an event, certain information may be made available to the applicable Organizer as necessary to administer the event.

• Name
• Email address
• Ticket type
• Order information
• Registration information
• Ticket status
• Information submitted during event registration

Organizers are responsible for complying with applicable privacy, data-protection, marketing, and communications laws when using personal information independently.

APA may share information with vendors and service providers that help us operate and protect the platform.

• Payment processing providers
• Cloud hosting and database providers
• Email delivery services
• Customer support providers
• Security and fraud prevention providers
• Analytics services
• Monitoring and error-reporting services
• Identity or business verification providers

APA may use Stripe and Stripe Connect to facilitate payment processing, connected accounts, Organizer onboarding, payouts, refunds, and other payment-related functionality.

Stripe may collect and process information directly from Purchasers and Organizers according to Stripe's own agreements and privacy practices.

APA may disclose information when reasonably necessary to:

• Comply with applicable law or legal process
• Respond to lawful government requests
• Protect APA, our users, or others
• Investigate suspected fraud or illegal activity
• Protect platform security
• Enforce agreements and policies
• Establish, exercise, or defend legal claims

If APA is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar corporate transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.

APA may use cookies and similar technologies to operate the Services, maintain user sessions, remember preferences, improve functionality, understand platform usage, protect accounts, and detect fraud or security threats.

Some cookies may be necessary for the operation and security of the platform.

APA may use analytics tools to understand how users interact with the Services and to improve platform performance, reliability, usability, and security.

APA uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Users are responsible for protecting their account credentials and should notify APA promptly if they suspect unauthorized account access.

APA may retain personal information for as long as reasonably necessary to provide the Services, maintain business and transaction records, resolve disputes, prevent fraud, enforce agreements, satisfy accounting requirements, and comply with applicable legal obligations.

Depending on where you reside and applicable law, you may have certain rights regarding your personal information.

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Request a copy of certain personal information
• Request information about certain processing activities
• Exercise other rights provided by applicable privacy law

These rights may be subject to legal exceptions, identity verification, and other limitations.

Privacy-related requests may be submitted through APA's designated privacy or customer-support contact channel.

APA may verify the identity of the person making a request before providing, correcting, or deleting personal information.

Where permitted by applicable law, APA or an Organizer may send marketing communications based on the recipient's relationship, preferences, consent, and applicable legal requirements.

Recipients may unsubscribe from promotional emails using the unsubscribe mechanism provided in applicable communications.

Opting out of marketing does not prevent necessary transactional, security, account, ticket, or payment communications.

APA's Services are not directed to children under the age at which parental consent is required under applicable law.

APA does not knowingly seek to collect personal information directly from children in violation of applicable law.

If users access APA from outside the United States, their information may be processed or stored in the United States or other jurisdictions where APA's service providers operate.

APA may contain links to websites or services operated by third parties.

APA is not responsible for the independent privacy practices of third-party websites or services.

APA may update this Privacy Policy periodically to reflect changes to the Services, business practices, technology, or applicable legal requirements.

When this Policy is updated, APA will update the Effective Date and provide additional notice when required by applicable law.

Questions, concerns, or requests regarding this Privacy Policy or APA's privacy practices may be submitted through APA's designated privacy or customer-support contact channels.

This Privacy Policy should be read together with APA's other applicable legal policies.